Grow Your Business with Smart Tech Solutions

At Avalon Creative, we know how frustrating it can be when your systems slow you down. That's why we help small and growing businesses get their tech in order — simplifying what's complicated, fixing what's broken, and setting you up for steady, confident growth.

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Our Services

Process Optimisation

We transform inefficient workflows into streamlined operations that reduce costs and improve customer experiences. Our services include:

Performance measurement frameworks
Comprehensive process mapping and documentation
Bottleneck and redundancy identification
Process redesign and standardization
Implementation support and training

Technology Stack Assessment & Optimization

We ensure your technology investments deliver maximum value by:

Auditing current systems and applications
Identifying integration opportunities and gaps
Eliminating redundant or underutilized tools
Recommending solutions and additions for capability gaps
Creating technology roadmaps aligned with business growth

Automation Implementation

We introduce intelligent automation to handle repetitive tasks and free your team for higher-value work:

Workflow automation for routine processes
Document automation for contract and form management
Data extraction and processing automation
Customer communication automation
Integration of AI-powered tools for decision support

Lean and Simple Design

Our approach strips away unnecessary complexity, focusing on what truly matters. By aligning your systems with clear business goals, we deliver intuitive, effective solutions that save time, reduce cost, and improve efficiency.

Expand with Patterns

Unlock scalable growth by identifying and automating the repeatable patterns in your business. From workflows to decision-making, we help you leverage AI and intelligent systems to streamline operations and reduce overhead — without adding complexity.

Style Variations

We understand that one size never fits all. That's why we adapt our approach to suit your industry, audience, and goals — offering tailored digital strategies that reflect your unique business identity while delivering scalable, repeatable results.

Understanding and mapping business processes is the foundation for identifying inefficiencies and bottlenecks. By clearly visualizing how work flows, businesses can spot repetitive, manual tasks that are ripe for automation. Introducing AI and automation at these points can streamline operations, reduce errors, and cut costs. The result is faster delivery, improved accuracy, and more time for teams to focus on strategic work. This clarity-to-action approach not only solves immediate problems but delivers a strong return on investment by boosting productivity and scalability without the need for major headcount increases.

Case Studies

Aston Martin - Data Architecture & FMEA Analysis

At Aston Martin, I worked as a Data Architect and Developer where I designed and implemented a bespoke three-tier application to unify and analyse warranty and aftersales data from multiple systems. This allowed me to perform Failure Modes and Effects Analysis (FMEA), helping to detect issues early and prioritize fixes that had the most impact on cost and customer satisfaction. I created a user-friendly interface with dashboards and reports that supported various departments—including design, manufacturing, and aftersales—with meaningful, actionable insights. As a result, the business saw a 15% reduction in warranty costs thanks to earlier fault detection and corrective action.

Jaguar Land Rover - iPLM Programme

At Jaguar Land Rover, I played a dual role as Solutions Architect and Project Manager on the iPLM (Integrated Product Lifecycle Management) programme. I designed a solution using Dassault's Enovia and CATIA to manage and trace over £1 billion worth of tooling assets. I introduced a robust change management process and led the integration of the PLM system with SAP's MM module using IBM's WebSphere ESB, creating an end-to-end workflow from design through to procurement. I also led complex data migration initiatives using ETL processes and offshore teams. My work delivered tangible financial benefits—one project alone was forecast to save £6.7 million annually—and many of my contributions were later adopted by Dassault in their core product offering.

Stonegate Group - CRM Implementation

At Stonegate Group, I took on the role of Solutions Architect during the implementation of a new CRM system. My goal was to deliver a single customer view across more than 4,500 sites and 12 major brands. I designed the architecture to include edge computing, which ensured low-latency access to real-time customer data at each venue. This solution improved customer targeting, enabled data-driven decision-making at every level of the business, and helped Stonegate deliver more personalized experiences—ultimately driving increased engagement and revenue.

University of Greenwich - Digital Transformation

In your role as Solutions Architect, you supported the university's digital transformation by helping to modernize its core Student Management System (Banner). You guided the move from a monolithic, point-to-point architecture to a modular, service-oriented architecture (SOA). This involved designing both "as-is" and "to-be" high-level architectures, preparing risk assessments, and planning GDPR-compliant data integration strategies. You also helped implement platforms like Ethos and Banner Workflow, which automated key business processes and improved operational efficiency—resulting in a more agile, scalable system architecture that supported long-term digital innovation.

Wickes - IT Landscape Mapping

At Wickes, I was brought in during the early stages of forming a separate IT function from its parent company, Travis Perkins. I mapped out the entire IT landscape—applications, systems, and infrastructure—to prepare for a potential separation. This involved engaging with stakeholders who were often resistant or politically cautious, and I succeeded in documenting ownership and interdependencies across the ecosystem. One of my key contributions was designing a customer-supplier interface that enabled Wickes to sell non-stocked products directly from suppliers, bypassing internal logistics. This solution not only increased the available product range but also offered a 6% cost saving per sale and opened the door to a 23% increase in overall sales potential.

Let's work together on your next project

Ready to transform your business with smart technology solutions? Let's discuss how we can streamline your operations, reduce costs, and accelerate your growth. Contact us today for a free consultation.